XCEL ENERGY CONTINUES EFFORTS IN PUERTO RICO

Nearly 2,000 Puerto Rican customers have had their electricity restored thanks to Xcel Energy crews. Workers from the Upper Midwest, Colorado, Texas and New Mexico have been on the island since January 29th and are continuing their efforts to restore power to the island. Four crew members are from Wisconsin.

Xcel Energy executives Bob Frenzel, Chief Financial Officer, and Kent Larson, Executive Vice President and Group President, Operations, visited Puerto Rico to thank workers for all they’ve done and to see the progress first hand.

More than one million Puerto Rican customers, seventy-five percent of island residents, have had their power restored.  Hundreds of thousands still remain without power more than four months after Hurricane Maria caused tremendous damage to the island’s homes, businesses, infrastructure and electrical grid.

Xcel Energy Announces Plans for Solar Connect Community Garden in Ashland

Community solar gardens continue to grow in Wisconsin. Xcel Energy has announced plans to develop a third, one-megawatt solar garden in Ashland. The garden will be part of Solar Connect Community, Wisconsin’s largest community solar garden program.

If sufficient customer interest is demonstrated, the 
Ashland garden will be built in 2019 by OneEnergy  Renewables, a leading developer of community and utility-scale solar projects across the country. The solar garden will be located on property near Xcel Energy’s Ashland service center.

“This past year, we’ve had tremendous support for our 
Solar*Connect Community program from both residential and business customers,” said Mark Stoering, president, Xcel Energy, Wisconsin. “They have told us they want more options when it comes to their energy and this program allows them to support locally sourced solar energy and receive bill credits at the same time.”

The program’s first one-megawatt community solar garden was energized in October 2017 in Eau Claire, and construction of a one-megawatt garden in the greater La Crosse area is planned for 2018.

Xcel Energy Photo      A racking system is built prior to the installation of about 3,000 solar panels that make up Xcel Energy’s first one-megawatt Community Solar Garden in Eau Claire. That project was energized in October of 2017, and a second one-megawatt garden is planned for the La Crosse area this year. The third garden is proposed for construction in Ashland by the fall of 2019.

 

 

 

XCEL ENERGY SENDS CREWS TO PUERTO RICO

Xcel Energy has sent more than 70 line workers and support staff to Puerto Rico to help with the ongoing power restoration efforts on the island. Hundreds of thousands of customer remain without power nearly four months after Hurricane Maria made landfall.

Xcel Energy trucks left for Puerto Rico last month and were loaded onto a barge at the port of Lake Charles, Louisiana, on their way to the island. The company has sent 50 line workers from the Upper Midwest, Colorado, Texas and New Mexico, along with additional safety and support staff after receiving the call to help last month. Of the 50 workers, four were from Hudson, Sparta, La Crosse and Amery, Wisconsin.

“We want to assist the peopleof Puerto Rico and we are honored to be part of this restoration effort,” said Kent Larson, Executive Vice President and Group President, Operations-Xcel Energy. “This is a massive undertaking under difficult circumstances, but our crews are ready to bring power back on safely. It’s what we would do for our own customers and we want to deliver that same quality of service to our fellow citizens in Puerto Rico.”  Xcel Energy crews are expected to work in Caguas, a mountainous and remote region in the southeast area of the island. This is where the storm came inland, and the damage is significant. The crews flew to Puerto Rico at the end of January to work with incident management teams that have partnered with the Puerto Rico Electric Power Authority (PREPA) on restoration efforts.

PREPA is working with members of the Edison Electric Institute (EEI), the Federal Emergency Management Agency (FEMA), and the U.S. Army Corps of Engineers on damage assessment and a coordinated restoration plan. More than 20 electric companies, including Xcel Energy, are part of a coordinated, nationwide mutual assistance response that’s bringing nearly 1,500 additional workers to Puerto Rico. With these new workers more than 5,500 people will be part of the restoration efforts.

Xcel Energy to transfer stock exchange listing to Nasdaq Ticker symbol to remain “XEL”

Xcel Energy announced that it will voluntarily transfer its stock exchange listing from the New York Stock Exchange (NYSE) to the Nasdaq Global Select Market (Nasdaq), effective December 29, 2017 after the market close. Xcel Energy shares are expected to begin trading as a Nasdaq-listed security on January 2, 2018. The company will retain its current ticker symbol “XEL”.

“We are pleased to join the world’s most innovative companies listed on Nasdaq, and to be the first Fortune 500 utility listed on Nasdaq,” said Ben Fowke, chairman, president, CEO, Xcel Energy. “This move is a natural transition for Xcel Energy as the company embraces technology and innovation. We are excited to partner with Nasdaq to leverage cutting-edge technology, trading liquidity, enhanced visibility opportunities and cost efficiencies.” 

 “Nasdaq is proud to be the listing venue of choice for Xcel Energy and a dedicated business partner for the company and its shareholders,” said Adena Friedman, president and CEO, Nasdaq. “As the energy industry evolves, Nasdaq remains committed to supporting innovators like Xcel Energy as they lead the clean energy transition on behalf of customers.”

 

Xcel Energy and Utilities Nationwide Promote Scam Awareness Campaign to Protect Customers

Xcel Energy is joining more than 100 U.S. and Canadian electric, water, and natural gas utilities
to raise awareness about scams targeting customers. November 15th was the second annual
Utility Scam Awareness Day, which focuses on exposing the tactics scammers use to steal
money from utility customers and educating customers about how to protect themselves.

Typically, customers receive a telephone call from an individual claiming to be a utility company
representative. In some cases, scammers extort payments from customers by threatening to
disconnect or shutoff service immediately.  To complicate matters, scammers are increasingly
adept at disguising themselves as utility company representatives. For example, some
scammers use technology to “spoof” a phone number so when a customer views caller ID, it
appears the call is actually coming from a utility company when it is not.

Xcel Energy is a member of Utilities United Against Scams (UUAS), a consortium of utility
companies and their respective trade organizations that develop consumer education
campaigns and initiatives to prevent scams. This week, UUAS released a report titled,
“Consumer’s Guide to Impostor Utility Scams,” which exposes some of the most frequent ways
in which impostors pose as utility companies to steal money from customers.

Signs of Potential Scam Activity:
• Threat to disconnect: Scammers may aggressively tell the customer his or her utility bill is
past due and service will be disconnected if a payment is not made – usually within an hour.
• Request for immediate payment: Scammers may instruct a customer to purchase a
prepaid card – widely available at retail stores – then instruct the customer to use the card
to pay their utility bill.
• Request for prepaid card: When the customer calls back, the caller asks the customer for
the prepaid card’s number, which grants the scammer instant access to the card’s funds and
the victim’s money is gone.

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